墨子AI 帮助中心 | 预警·套利·订阅 FAQ

查找价格预警、套利雷达、自动套利、会员订阅与 Telegram Bot 等常见问题解答。

  • 价格预警与通知渠道
  • 套利雷达与 AutoArb
  • 订阅与支付
  • 账户与 Telegram Bot
墨子AI是什么?
墨子AI是面向加密货币市场的 数据分析与 AI 助手平台 ,官网为 moziai.xyz 。 平台聚合主流交易所行情与社区讨论,提供 AI 解读、智能预警、套利雷达、发现好币与交易社区,帮助用户更快理解市场。 不提供投资建议,不代客下单或托管资金 。请勿与同名的儿童机器人、知识产权大模型或开源仿真项目混淆。
墨子AI 提供哪些核心功能?
PC 端主要能力包括: 首页 / 发现 :实时行情、榜单、板块与上新日历 AI 问答 :用自然语言询问币种走势与市场解读 价格报警 :设置阈值,电话 / 邮件 / 短信 / 微信 / Telegram 等多通道提醒 自选与订阅 :关注币种、会员权益与积分体系 社区 :话题讨论与发现好币 Telegram Bot :群内自然语言行情、告警、竞猜与群安全能力
墨子AI 会给出投资建议或收益承诺吗?
不会。墨子AI 提供的是 数据、解读与工具 ,不构成投资建议,也不承诺收益。市场有风险,决策与盈亏由用户自行承担。
如何注册并登录墨子AI?
在 PC 端点击右上角登录入口,可按页面提示完成注册 / 登录(支持常用登录方式)。登录后可使用自选、报警、AI 问答积分、订阅权益等个性化功能。 未登录也可浏览公开行情与部分发现内容;需要保存配置或接收告警时请先登录。
连接钱包是做什么的?必须连接吗?
「连接钱包」用于与链上身份 / 相关权益打通(例如部分支付或活动场景)。浏览行情、设置常规价格报警、使用 AI 问答等 不一定需要连接钱包 ;仅在涉及链上支付或指定活动时再连接即可。
如何使用 AI 问答分析币种行情?
点击顶栏「AI 问答」,用自然语言提问即可,例如「BTC 现在什么价」「ETH 后市怎么看」。系统会结合行情数据给出解读。 部分深度分析会消耗 积分 ;余额可在账户 / 订阅相关页面查看。回答仅供参考,不构成投资建议。
在哪里查看实时行情、涨跌榜和板块?
进入侧栏「行情」或首页市场概览,可浏览价格、涨跌榜、板块数据与上新日历等。也可在顶栏搜索框输入币种名称 / 交易对快速定位。
大单 / 资金异动监测是什么?
大单成交检测用于提示市场上较大成交或资金异动线索,帮助观察流动性与情绪变化。可在相关行情工具入口查看;具体覆盖交易所与阈值以产品页展示为准。
AI 分析为什么要扣积分?积分怎么获得?
深度 AI 分析消耗算力与数据资源,因此按次扣减积分。积分可通过会员订阅、活动任务、邀请奖励等方式获得,具体以「我的订阅 / 我的成就」页面规则为准。
什么是量化交易?墨子AI 能帮我做什么?
量化交易 泛指用数据、规则与算法辅助研究与交易决策,而不是凭感觉下单。墨子AI 提供行情、AI 解读、预警、套利雷达等工具,帮助你做 加密量化 研究与风控观察;需要策略自动执行时,可使用 加密自动套利 。产品介绍见 关于我们 。 不构成投资建议,不保证收益 。
量化交易和加密自动套利有什么关系?
量化偏重「用数据与规则做决策」; 加密自动套利(AutoArb) 是平台提供的一类可自动执行的策略工具,聚焦资金费率、跨所价差与基差等套利场景。你可以先用行情 / AI 做研究,再在 /arbitrage/auto 配置并运行自动策略。
套利雷达和自动套利有什么区别?
套利雷达 ( /arbitrage )用于发现费率、价差等市场机会线索; 加密自动套利 ( /arbitrage/auto )可连接交易所 API,按策略自动执行。二者互补:先发现机会,再决定是否自动执行。 不保证套利一定成功或盈利 ,请注意手续费、滑点与平台风险。

Help Center

Got questions?
We've got answers.

Find answers to common questions about Mozi. Most issues can be resolved in seconds.


All Q&A

📦 Product & platform

5 questions

MoziAI is a crypto market data and AI assistant platform. Official site: moziai.xyz.

We aggregate exchange market data and community signals, offering AI reads, smart alerts, arbitrage tools, discovery and trading community features to help you understand markets faster. We do not provide investment advice, place trades for you, or custody funds. Do not confuse us with same-name kids’ robots, IP LLMs, or open-source simulation kits.

On PC you can use:

  • Home / Discover: live prices, rankings, sectors and listing calendars
  • AI Q&A: ask about coins and market reads in plain language
  • Price alerts: thresholds with phone / email / SMS / WeChat / Telegram and more
  • Watchlist & subscription: follow coins, membership and points
  • Community: topics and coin discovery discussions
  • Telegram Bot: natural-language market, alerts, polls and group security

No. MoziAI provides data, analysis tools and utilities only. Nothing here is investment advice or a promise of returns. Markets involve risk; decisions and P&L are yours.

Use the sign-in entry in the top-right and follow the prompts. After login you can use watchlists, alerts, AI points, subscriptions and other personalized features.

Public market and some Discover content work without login; sign in when you need saved settings or alert delivery.

Connect Wallet links an on-chain identity for certain payments or campaigns. Browsing markets, setting standard price alerts and using AI Q&A usually do not require a wallet—connect only when a flow asks for it.

📈 Market & AI Q&A

4 questions

Open AI Q&A in the top bar and ask in plain language, e.g. “What’s BTC’s price?” or “How does ETH look?” The system combines market data into a readable answer.

Deeper analysis may consume points—check balances on account / subscription pages. Answers are for reference only, not investment advice.

Use the sidebar Market page or the home market overview for prices, rankings, sectors and listing calendars. You can also search a symbol in the top search box.

Big-order tools highlight larger trades or unusual flow clues to help you watch liquidity and sentiment. Coverage and thresholds follow what the product page shows.

Deep AI analysis uses compute and data, so points are deducted per use. Earn points via membership, campaigns, invite rewards and similar programs—see My Subscription / Achievements for current rules.

📊 Quant trading

5 questions

Quant trading means using data, rules and algorithms to support research and decisions—not gut-feel orders. MoziAI offers markets, AI reads, alerts and arbitrage radar for crypto quant workflows; for automated execution, use crypto auto-arbitrage. See About us.

Not investment advice; no return guarantees.

Quant is the broader “decide with data and rules” approach. Crypto auto-arbitrage (AutoArb) is a productized execution tool for funding-rate, cross-exchange spread and basis strategies. Research with markets / AI first, then configure strategies at /arbitrage/auto.

Arbitrage Radar (/arbitrage) surfaces fee/spread opportunity clues. Crypto auto-arbitrage (/arbitrage/auto) can connect exchange APIs and execute strategies automatically. Use them together: discover first, then decide whether to automate. Neither guarantees profitable trades—watch fees, slippage and venue risk.

Common risks include:

  • Spreads vanish quickly; fees and slippage can erase edge
  • Exchange latency, rate limits, maintenance or outages break execution
  • Sudden funding/basis moves can cause mark-to-market losses
  • Misconfigured API keys create security risk (use trade-only keys with withdrawals disabled)

Start with paper trading or small size and set risk limits. Decisions and P&L are yours.

No. MoziAI targets “use tools with little or no coding”: natural-language market reads, arbitrage radar for opportunities, and AutoArb for configured auto execution. If you already write strategy scripts, use the platform as research support. We do not custody funds or run discretionary asset management.

🔔 Price alerts & watchlist

5 questions

Create an alert from a coin detail page or My Alerts: pick the pair, condition (break above / below, etc.) and notification channels.

Channels may include phone, email, SMS, WeChat, Telegram, Webhook and in-app toasts (subject to availability). Delivery follows your frequency setting (continuous / once per day / once only).

Common options:

  • Phone / SMS / email
  • WeChat official account push
  • Telegram Bot
  • Webhook (POST to your URL)
  • In-page toast / web alert

Complete binding steps the first time you enable a channel (QR scan, chatId, etc.).

On a market list or coin page, tap Favorites / Watchlist. Items appear under My Favorites in the sidebar. When logged in, the list syncs to your account.

Check that:

  • You’re signed in and the alert is enabled
  • The channel is fully bound (WeChat / Telegram / phone, etc.)
  • The trigger condition actually hit
  • Frequency isn’t “once only” after a prior fire
  • OS / spam filters aren’t blocking SMS, calls or email

Still stuck? Contact support with symbol, time and channel details.

Crypto markets are the core focus. Some US-stock or cross-market info/search may appear depending on current product entry points. Crypto price alerts and AI market reads remain the primary capabilities.

🤖 Telegram Bot

4 questions

The official bot supports natural-language price checks, AI analysis, big-order queries, alerts and polls in groups or DMs, plus join verification, banned words, anti-flood, anti-impersonation and contract-address risk cards.

See the Business Cooperation page for a full capability overview.

No. Natural-language intent is the default: @mention the bot or chat privately with phrases like “BTC price” or “set a SOL alert.” Slash commands remain for compatibility.

Follow the bot’s register / bind flow to link points and alert delivery. If chatId isn’t detected automatically, enter it manually in alert settings.

With security features enabled, the bot can detect contract addresses and post a readable risk card. Group owners can toggle this in configuration.

🔐 Account & security

3 questions

Go to Settings → Account and click Edit next to the contact method you want to change.

Changing email requires verification on the new address; changing phone requires an SMS code. For security, you can only change primary contact info once every 7 days.

Use a strong unique password, never share verification codes, be careful with third-party authorizations, and contact support immediately if you see suspicious logins.

Account deletion affects data and subscription benefits. Email support with your registered email / phone and we will verify identity before processing.

💳 Billing

5 questions

Go to Settings → Subscription or My Subscription and choose Change plan.

  • Upgrade: immediate; prorated difference charged
  • Downgrade: applies after the current billing cycle
  • Cancel: auto-renew stops after the current period; access continues until then

Plans typically include more AI analysis / points, higher alert quotas and exclusive monitoring or trial channels—exact benefits are shown on the subscription page. Check My Subscription / Achievements for details.

Digital membership benefits begin consuming upon activation; refunds follow the order page and applicable laws. Need help? Contact support with your order ID.

We currently accept:

  • Stars Pay
  • USDT Pay

Available methods on checkout may vary.

Check network and Stars / wallet balance, then retry. If it keeps failing, email us with time, amount and a screenshot.

🛠 Technical issues

3 questions

Try these steps:

  • Refresh or hard refresh (Ctrl + Shift + R / Cmd + Shift + R)
  • Clear cache and cookies
  • Try incognito or another browser (Chrome or Edge recommended)
  • Check your network; try another connection

Still stuck? Contact technical support with screenshots or error messages.

We support the latest two major versions of Chrome, Firefox, Safari and Edge. IE 11 and below are not supported.

Mobile: iOS 15+ and Android 10+ recommended. Full features are best on PC; some flows also work in mobile browsers or the Telegram Mini App.

Different data sources, matching delays, fees and display precision can cause small gaps—this is normal. Alerts follow MoziAI’s configured source and rules. Report lasting large gaps with pair and timestamp so we can investigate.

Still need help?

We're here for you.

Weekdays 09:00 – 22:00, our support team replies within 2 hours. Mark urgent issues as "Urgent" in your message.